{"id":20576,"date":"2019-07-16T08:09:02","date_gmt":"2019-07-16T15:09:02","guid":{"rendered":"https:\/\/www-upgrade.exoplatform.com\/blog\/?p=20576"},"modified":"2023-07-20T13:48:36","modified_gmt":"2023-07-20T11:48:36","slug":"managing-notifications-with-exo-platform","status":"publish","type":"post","link":"https:\/\/www-upgrade.exoplatform.com\/blog\/managing-notifications-with-exo-platform\/","title":{"rendered":"Managing notifications with eXo Platform"},"content":{"rendered":"<p>How many times a day do you check your phone to see if someone liked your post on <strong>social media<\/strong> or your boss sent you an email? You probably lost count. The applications we use every day for personal or professional use are available on the many devices we own. This means we can <strong>stay updated on the latest news and activities<\/strong> whenever as long as the app we are using has the right <strong>notifications settings<\/strong>.<\/p>\n<p>In this blog post, we will explore the <strong>notifications system within eXo Platform<\/strong> and discuss how to <strong>set up and manage your notifications<\/strong>.<\/p>\n<h2>Managing notifications<\/h2>\n<p><strong>eXo Platform<\/strong> users are provided with a <strong>notification system<\/strong> that allows them to stay up-to-date with the latest activities within the platform. Three notification types are available: <strong>on-site, mobile push and email<\/strong>.<\/p>\n<h3>On-site<\/h3>\n<p>As its name implies, <strong>on-site notifications<\/strong> allow you to <strong>be notified in real time<\/strong> without the need to refresh the page. Whether someone sends you a message, mentions you in a post or comments on and likes one of your posts, the activity will be pushed instantly into the notifications menu. A notification icon will be displayed on the top bar showing the number of activities.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-20630 aligncenter\" src=\"https:\/\/www-upgrade.exoplatform.com\/blog\/\/wp-content\/uploads\/2019\/07\/notif1.png\" alt=\"\" width=\"552\" height=\"57\" \/><\/p>\n<p>By clicking on the icon, you can <strong>check your notifications<\/strong> starting with the most recent ones, select \u201cview all\u201d to get a holistic view of your activities or \u201cmark all as read\u201d to change all messages on the menu to the read status.<\/p>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-20631 aligncenter\" src=\"https:\/\/www-upgrade.exoplatform.com\/blog\/\/wp-content\/uploads\/2019\/07\/notif2.png\" alt=\"\" width=\"397\" height=\"584\" \/><\/strong><\/p>\n<h3>Mobile push<\/h3>\n<p><strong>A mobile push<\/strong> is a <strong>real-time notification<\/strong> that pops up instantly on mobile devices running iOS and Android. This notification is triggered when an action is taken on the platform. Once you open your mobile device, you can see the notification with the same content as the <strong>on-site notification<\/strong> along with the<a href=\"https:\/\/www.exoplatform.com\/\" target=\"_blank\" rel=\"noopener\"> eXo<\/a> logo and the receipt time. Clicking on it opens the activity.<\/p>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-20632 aligncenter\" src=\"https:\/\/www-upgrade.exoplatform.com\/blog\/\/wp-content\/uploads\/2019\/07\/notif3.png\" alt=\"\" width=\"624\" height=\"446\" \/><\/strong><\/p>\n<h3>Email<\/h3>\n<p>You may choose to <strong>be notified via email<\/strong> by enabling <strong>email notifications<\/strong> on the notifications menu. Two types of emails are available:<\/p>\n<ul>\n<li>A <strong>notification email<\/strong> containing the activity or event you wish to be notified of. For example, whenever someone likes or comments on a post, you will instantly receive an email containing the activity.<\/li>\n<\/ul>\n<p style=\"text-align: left;\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-20633 aligncenter\" src=\"https:\/\/www-upgrade.exoplatform.com\/blog\/\/wp-content\/uploads\/2019\/07\/notif4.png\" alt=\"\" width=\"559\" height=\"459\" srcset=\"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif4.png 559w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif4-300x246.png 300w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif4-399x328.png 399w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif4-287x236.png 287w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif4-160x131.png 160w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif4-100x82.png 100w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif4-37x30.png 37w\" sizes=\"(max-width: 559px) 100vw, 559px\" \/><\/p>\n<ul style=\"text-align: left;\">\n<li>A digest email collects notifications from a specific period. You can choose to receive daily or weekly <strong>digest emails<\/strong> or to not receive any emails.<\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-20638 aligncenter\" src=\"https:\/\/www-upgrade.exoplatform.com\/blog\/\/wp-content\/uploads\/2019\/07\/notif5-1.png\" alt=\"\" width=\"576\" height=\"316\" srcset=\"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif5-1.png 576w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif5-1-300x165.png 300w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif5-1-500x274.png 500w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif5-1-360x198.png 360w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif5-1-200x110.png 200w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif5-1-100x55.png 100w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif5-1-55x30.png 55w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/p>\n<h2>Notification settings<\/h2>\n<p style=\"text-align: left;\">You have the ability to choose the most convenient way to <strong>be notified by changing your notification settings<\/strong>. To do that, select <strong>\u201cMy notifications\u201d<\/strong> from the drop-down menu; you will then be redirected to the <strong>notification settings<\/strong> page.<\/p>\n<p style=\"text-align: left;\">At the top of the page, you will find the three notification types. Click on each type to enable or disable notifications.<\/p>\n<p style=\"text-align: left;\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-20641 aligncenter\" src=\"https:\/\/www-upgrade.exoplatform.com\/blog\/\/wp-content\/uploads\/2019\/07\/notif6.png\" alt=\"\" width=\"624\" height=\"42\" srcset=\"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif6.png 624w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif6-300x20.png 300w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif6-500x34.png 500w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif6-360x24.png 360w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif6-200x13.png 200w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif6-100x7.png 100w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif6-70x5.png 70w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><\/p>\n<p style=\"text-align: left;\">You may also <strong>personalize your notifications based on activities and events<\/strong>. For example, you may choose to be notified via on-site and <a href=\"https:\/\/blog.subscribers.com\/push-notification-character-limits\/\" target=\"_blank\" rel=\"noopener\">mobile push notifications<\/a> for activities like mentions or comments and via email notifications for activities like posts on a space.<\/p>\n<p style=\"text-align: left;\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-20642 aligncenter\" src=\"https:\/\/www-upgrade.exoplatform.com\/blog\/\/wp-content\/uploads\/2019\/07\/notif7.png\" alt=\"\" width=\"624\" height=\"497\" srcset=\"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif7.png 624w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif7-300x239.png 300w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif7-594x473.png 594w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif7-412x328.png 412w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif7-296x236.png 296w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif7-164x131.png 164w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif7-100x80.png 100w, https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2019\/07\/notif7-38x30.png 38w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><\/p>\n<p style=\"text-align: left;\">Providing our customers with<a href=\"https:\/\/www.exoplatform.com\/digital-collaboration-software\/\" target=\"_blank\" rel=\"noopener\"> real-time communication and collaboration<\/a> is our main priority and vision here at<a href=\"https:\/\/www.exoplatform.com\/\" target=\"_blank\" rel=\"noopener\"> eXo<\/a>. Notifications represent an important pillar of this vision because they make communication instant and <strong>working on projects easier<\/strong>. We are continuously innovating and planning new upgrades to provide<a href=\"https:\/\/www.exoplatform.com\/customers\/\" target=\"_blank\" rel=\"noopener\"> our clients<\/a> a complete solution capable of meeting their growing demands. Follow our blog to stay up-to-date with new developments, and join our community to try out different features.<\/p>\n<div class=\"adv-events\" style=\"background: #476fad; padding: 30px 20px; color: white;\">\n<div class=\"media\">\n<div class=\"pull-right\"><a href=\"https:\/\/community.exoplatform.com\/portal\/intranet\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n<img decoding=\"async\" class=\"size-full wp-image-6587 alignright\" style=\"border: none;\" src=\"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-content\/uploads\/2016\/02\/tribe.png\" alt=\"Join The eXo Tribe\" height=\"120\" \/><\/a><\/div>\n<div class=\"media-body\">\n<h4 class=\"media-heading\"><a href=\"https:\/\/community.exoplatform.com\/portal\/intranet\/\" target=\"_blank\" rel=\"noopener\">Join The eXo Tribe<\/a><\/h4>\n<p><a href=\"https:\/\/community.exoplatform.com\/portal\/intranet\/\" target=\"_blank\" rel=\"noopener\"><br \/>\nRegister for our Community to Get updates, tutorials, support, and access to the Platform and add-on downloads. <strong>Sign in Now!<\/strong><br \/>\n<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"How many times a day do you check your phone to see if someone liked your post on social media or your boss sent you an email? You probably lost count. The applications we use every day for personal or professional use are available on the many devices we own. This means we can stay [&hellip;]","protected":false},"author":7,"featured_media":20645,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":[],"categories":[819],"tags":[606,827],"lang":"en","translations":{"en":20576},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/20576"}],"collection":[{"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/comments?post=20576"}],"version-history":[{"count":0,"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/posts\/20576\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/media\/20645"}],"wp:attachment":[{"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/media?parent=20576"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/categories?post=20576"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www-upgrade.exoplatform.com\/blog\/wp-json\/wp\/v2\/tags?post=20576"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}